Terms & Conditions

1. Membership Overview
Membership provides access to a set number of pole fitness classes per calendar month,
depending on the membership level selected.
All classes must be booked in advance and are subject to availability.

2. Payments
Membership fees are payable monthly in advance via the studio’s chosen payment method.
Failure to make payment may result in suspension or cancellation of membership and loss of class
access.

3. Class Usage
Classes included in the membership must be used within the same calendar month.
Unused classes do not roll over to the following month.
Memberships are non-transferable and may only be used by the named member.

4. Booking & Cancellations
All classes must be booked through the studio’s official booking system.
A minimum of 24 hours’ notice is required to cancel or reschedule a class.
Late cancellations or missed classes will be deducted from the monthly class allowance.

5. Membership Changes & Cancellation
Members must give one full calendar month’s written notice to cancel their membership.
Membership fees remain payable during the notice period.
The studio reserves the right to amend class timetables, instructors, or pricing with reasonable
notice.

6. Health & Safety
All members must complete a health questionnaire and waiver before attending classes.
Participation in pole fitness is undertaken at the member’s own risk.
Members must follow all instructor guidance and studio safety rules at all times.
The studio cannot accept responsibility for injuries sustained where instructions or safety guidance
are not followed.

7. Personal Responsibility
Members are responsible for ensuring they are medically fit to participate, informing instructors of
any injuries, pregnancy, or medical conditions,
and safeguarding personal belongings. The studio accepts no liability for loss or theft.

8. Behaviour & Conduct
Respectful behaviour toward instructors and fellow members is required at all times.
The studio reserves the right to terminate membership without refund in cases of unsafe,
inappropriate, or abusive behaviour.

9. Studio Closures
If the studio must temporarily close due to circumstances beyond its control, reasonable efforts will
be made to offer alternative classes, extensions, or credits where possible.

10. Agreement
By purchasing a membership, the member confirms they have read, understood, and agreed to
these Terms & Conditions